Gender, the Service Sector, and U.S. Business History

The Service Sentiment Indicator | A Business Climate Indicator for the German Business{Related Services Sector

No other area of the German economy has developed so emphatically in the past ten years as that of business{related services. Regardless their growing importance, business{related services still play only a minor role in o cial statistics. Above all, o cial statistics do not provide up{to{date information on the state of the business cycle of this sector. In a situation where such quantitative ...

efl students gender and socioeconomic status: the use of politeness strategies in the first and second languages

within the components of communicative competence, a special emphasis is put on the “rules of politeness,” specifically the politeness strategies (brown and levinson, 1978) that speakers deploy when performing the request speech act. this is because the degree of imposition that making a request places upon one’s interlocutor(s) has been seen to be influenced by several factors among which, as ...

The Business Value of Process Flexibility - An Optimization Model and Its Application in the Service Sector

I4 4 9 University of Augsburg, D-86135 Augsburg Visitors: Universitätsstr. 12, 86159 Augsburg Phone: +49 821 598-4801 (Fax: -4899) University of Bayreuth, D-95440 Bayreuth Visitors: F.-v.-Schiller-Str. 2a, 95444 Bayreuth Phone: +49 921 55-4710 (Fax: -844710) www.fim-rc.de Discussion Paper The Business Value of Process Flexibility – An Optimization Model and its Application in the Service Sector...

Investigating Effectiveness of In-Service Training in the Public Sector

This study that is aimed at investigating the effectiveness of "in-service training" courses in public sector organizations, as a result of the findings of a process modification training course in public organizations of Kermanshah province where 68 employees of 32 organizations of public sector (including governmental and non-governmental) scientifically studied 27 processes as a sample, duri...

Automated Cost and Customer Based Business Process Reengineering in the Service Sector